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What are some common complaints about Bill.com?

Vanessa Kruze, CPA, is a leading expert in startup taxes and tax compliance. Her team at Kruze Consulting has filed thousands of tax returns for companies that have raised billions in VC funding, and her work has been diligenced by leading VCs, attorneys, and M&A teams at the largest technology companies.
Vanessa Kruze, a highly-experienced CPA, brings valuable tax expertise to startups, drawing from her rich background at Deloitte Tax and as a financial controller for a $20 million startup. As the leader of Kruze Consulting, recognized multiple times in the Inc 5000 list, she specializes in navigating the complex tax landscape for startups. Her firm is known for delivering precise and strategic tax solutions, delivering tax credits utilizing advanced tools to ensure compliance and optimize tax benefits for startups throughout the United States.

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I’m a CPA/interim CFO for 200+ startups and we work will Bill.com every hour of the day. I always recommend Bill.com because:

  • It eliminates paper. Who wants to print checks, save old bills, and file them in clunky cabinets? Not me.
  • It allows you to pay bills from anywhere. I’ve paid an NYC startup’s bills from Rome and a Palo Alto startup’s bills from the backseat of a Lyft. That kind of freedom alone is worth every penny of Bill.com’s subscription price.
  • It syncs with QuickBooks and Xero. Enter it once in Bill.com and it electronically relays over to your accounting software.
  • Multi-level users. Our bookkeepers enter the bills but only I can pay the bills. The CEO can log in at any time and view/make comments on bills. Bill.com reduces email and communication friction.
  • It keeps vendors in the loop. Vendors automatically get an email when their bill is paid and are notified of the delivery/deposit date. This eliminates those pesky “Yes, the check is in the mail” emails.

**So what are the drawbacks? The QB sync is critical. If it breaks (which is rare, we’re talking 5% chance), you’ll be spending some time with customer support. ** That said, I still recommend Bill.com to all of my clients.

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Pequity

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Clients who have worked with Kruze have collectively raised over $15 billion in VC funding.

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